Frequently Asked Questions

Got Questions? We’re Here to Answer

What is a remote case manager, and how do they help law firms?
A remote case manager is a trained legal professional who works remotely to handle case intake, client communication, scheduling, and administrative tasks. They reduce overhead, improve efficiency, and free attorneys to focus on legal work.
What tasks can I delegate to a remote case manager?
- Client intake and follow-ups
- Drafting and organizing case documents
- Managing case timelines and deadlines
- Scheduling appointments and hearings
- Communicating with clients and staff
- Data entry and file management
Are remote case managers pre-vetted and trained?
Yes. Each remote case manager is screened and trained to meet law firm standards. Many have prior experience in legal administration, case handling, or paralegal work.
How is performance tracked?
Performance is monitored through structured reporting tools, regular check-ins, and shared workflow platforms. This ensures accountability and transparency.
How much does it cost to hire a remote case manager?
Costs depend on your firm’s needs, but most law firms save 50–70% compared to in-house hires. Remote staffing cuts expenses like office space, equipment, and benefits.
Can a remote case manager handle confidential information securely?
Yes. They follow strict confidentiality protocols and comply with data security standards. Secure channels and file-sharing systems are always used.

Why should law firms hire remote case managers?
They allow firms to scale without the cost of in-office staff. The remote case manager handles intake, follow-ups, file organization, deadlines, and client updates so attorneys can focus on legal strategy. This improves efficiency, client service, and profitability.
Do I need to sponsor candidates from outside the U.S.?
No. Remote case managers work remotely and do not require U.S. sponsorship. Many are based in regions like Latin America and the Philippines, saving firms up to 60% compared to local hires.
Are remote case managers only for virtual law firms?
No. They support remote, hybrid, and traditional firms of all sizes.
How do I hire a remote case manager?
Schedule a consultation, get matched with a pre-vetted Case Manager, and start onboarding immediately.
What services does Remote Case Manager provide beyond staffing?
We also provide onboarding support, workflow best practices, and integration guidance to ensure a smooth transition and long-term success.