HIPAA Compliant Remote Case Managers for Law Firms

We maintain a full inventory of systems processing client and medical data and conduct regular risk assessments to identify and address vulnerabilities. A dedicated Compliance Officer oversees documentation, audits, and adherence to all HIPAA standards.

Facilities housing sensitive data are access-controlled and monitored. All workstations are encrypted, equipped with malware protection, and governed by strict physical access policies. Devices and storage media are securely tracked, sanitized, or destroyed when retired.

Access to client and PHI data is granted strictly on a role-based basis and promptly revoked upon employee offboarding. Multi-factor authentication (MFA) is enforced for all systems to verify identity and prevent unauthorized entry.

Centralized audit logs track every data interaction, ensuring full transparency and accountability. Regular reviews confirm the integrity and accuracy of all records and identify any unauthorized modifications or suspicious activity.

All data transmitted electronically—whether via email, system integration, or file exchange—is encrypted end-to-end, both in transit and at rest. Encryption standards exceed HIPAA requirements to ensure client confidentiality.

A formal incident-response plan defines roles and steps for identifying, mitigating, and documenting security events. Contingency and disaster recovery procedures protect operations during emergencies, with backups and data restoration tested regularly.

We maintain signed Business Associate Agreements (BAAs) with all partners handling PHI. Client data rights, privacy notices, and written authorizations ensure transparency and control over information use and disclosure.

All staff complete mandatory HIPAA and data privacy training before handling client data. Ongoing refresher courses, internal audits, and policy updates reinforce a culture of compliance and continuous improvement.