Mid-Sized Law Firm Eliminates Bottlenecks Unlocking 2M in Revenue

A medium-sized Phoenix law firm faced severe operational bottlenecks from excessive administrative and case prep work. Instead of hiring more attorneys, they partnered with Remote Case Manager to outsource tasks like client intake, case screening, and day-to-day case management. Remote Case Manager deployed four case managers and two paralegals, immediately streamlining workflow and eliminating internal strain. This strategic move made the firm more efficient, saved time, and allowed lawyers to focus solely on practicing law and business growth.

Over six months, we positioned our client for long-term growth by building the operational foundation needed to scale his practice. During this time, he added more virtual staff, improved client intake speed, and reduced administrative bottlenecks. By streamlining workflows and delegating critical tasks, he not only increased efficiency but also enhanced client satisfaction, expanded his caseload, and drove measurable revenue growth.