Remote Workers’ Compensation Case Managers for Law Firms

Managing high-volume workers’ compensation claims can strain firm resources. Remote Case Manager provides trained remote workers’ compensation case managers who support claims administration, records coordination, and case tracking under attorney supervision, in alignment with U.S. legal and regulatory requirements.

Get Started

*Remote case managers are not U.S.-licensed and do not provide legal advice. All work is performed under licensed attorney supervision.

Why Hire a Remote Workers’ Compensation Case Manager?

Streamlined Claims Coordination for Complex WC Matters
Workers’ compensation claims involve ongoing coordination between injured workers, medical providers, insurers, and legal teams. Remote workers’ compensation case managers support day-to-day claims administration by organizing documentation, tracking claim milestones, and ensuring consistent follow-ups—helping firms manage complexity without added internal strain.
Less Administrative Burden Without the Overhead of In-House Staffing
Remote case managers provide dedicated workers’ compensation support without the overhead of in-office staffing. By handling routine coordination and documentation tasks, they allow firms to control costs while maintaining consistent operational support across active claims.
Centralized Communication Across All Stakeholders
Remote workers’ compensation case managers act as a central point of contact for non-legal communications, helping keep injured workers, medical offices, and claims adjusters aligned. This structured communication reduces missed updates and improves overall case organization under attorney supervision.
Compliance-Focused Support Across State Requirements
Workers’ compensation rules vary by jurisdiction. Remote case managers are trained to follow state-specific workflows, documentation standards, and reporting requirements, supporting compliant claims handling and reducing administrative risk for multi-state practices.
Reclaim Attorney Billable Hours
By managing medical records coordination, treatment tracking, and claim documentation remotely, case managers reduce delays tied to manual follow-ups or office-based processes. This allows attorneys and staff to focus on legal analysis, hearings, and advocacy rather than administrative tasks.

Book A Demo

Comprehensive Workers’ Compensation Case Management Support

Our remote workers’ compensation case managers operate as an extension of your firm’s administrative team, supporting daily claims operations and helping maintain organized, compliant workflows across active cases.

Service Responsibilities & Benefits to Your Firm

Responsibilities
Collect and index claim intake documents
Request, track, and organize medical records and treatment updates
Coordinate non-legal communications with clients, providers, and stakeholders
Track insurer/adjuster correspondence and claim status updates
File and maintain correspondence, wage records, reports, and claim documents
Monitor reporting timelines, filing rules, and jurisdictional deadlines
Compile and organize materials for settlement review or case closure

Why It Matters To Your Firm
Builds accurate case files early, reducing admin errors
Keeps files current without attorney record follow-up
Reduces communication gaps and attorney interruptions
Maintains claim visibility while keeping decisions attorney-led
Prevents missing or outdated records
Supports compliance and avoids missed deadlines
Streamlines case wrap-up and workflow continuity

Service Area
Claim Intake & File Setup
Medical Records & Treatment Tracking
Claims Communication Support
Insurance Liaison Support
Document Management & Organization
Deadline & Compliance Tracking
Settlement & Case Closing Preparation Support

Collect and index claim intake documents
Request, track, and organize medical records and treatment updates
Coordinate non-legal communications with clients, providers, and stakeholders
Track insurer/adjuster correspondence and claim status updates
File and maintain correspondence, wage records, reports, and claim documents
Monitor reporting timelines, filing rules, and jurisdictional deadlines
Compile and organize materials for settlement review or case closure

Service Area
Claim Intake & File Setup
Medical Records & Treatment Tracking
Claims Communication Support
Insurance Liaison Support
Document Management & Organization
Deadline & Compliance Tracking
Settlement & Case Closing Preparation Support

Builds accurate case files early, reducing admin errors
Keeps files current without attorney record follow-up
Reduces communication gaps and attorney interruptions
Maintains claim visibility while keeping decisions attorney-led
Prevents missing or outdated records
Supports compliance and avoids missed deadlines
Streamlines case wrap-up and workflow continuity

Our Process

How This Works

Discover our streamlined process that makes hiring skilled virtual staff simple, efficient, and cost-effective for law firms.

Schedule Your Consultation

We review your workflows and caseload to identify where remote case management fits best.

Match With a Dedicated Workers’ Compensation Case Manager

We assign a vetted remote case manager aligned to your firm’s needs and processes.

Ongoing Case Support

Your case manager provides ongoing admin support—organizing files, tracking deadlines, and coordinating updates.

Get Started

Security & HIPAA Compliance

Your workers’ compensation cases are supported through secure, controlled workflows designed to protect sensitive medical and claim information.

HIPAA-Aligned Handling of Workers’ Compensation Medical Records
Remote workers’ compensation case managers follow HIPAA-aligned practices when accessing and organizing medical records, treatment reports, and claim-related health information connected to workers’ compensation cases.
Secure Remote Access to Workers’ Compensation Case Systems
All administrative work is performed remotely within the law firm’s approved workers’ compensation case management systems, document repositories, and communication tools to ensure data remains protected and controlled.
Case-Specific, Role-Based Permissions
Access to workers’ compensation files, medical documentation, and claim correspondence is limited to assigned cases and defined administrative responsibilities, reducing unnecessary exposure of sensitive claim data.
Workers’ Compensation–Focused Confidentiality Training
Remote case managers receive ongoing training specific to workers’ compensation confidentiality requirements, secure medical documentation handling, and law-firm compliance standards.
Attorney-Supervised Workers’ Compensation Workflows
All remote workers’ compensation case management tasks are performed under the supervision of licensed attorneys, with clear boundaries that restrict case managers to administrative and coordination support only.
No Legal or Medical Decision-Making
Remote workers’ compensation case managers do not provide legal advice, medical guidance, or claim determinations; attorneys maintain full control over legal strategy and case outcomes.

Book A Demo

Frequently Asked Questions

Got Questions? We’re Here to Answer

What does a remote workers’ compensation case manager do?
A remote workers’ compensation case manager supports claim intake, document organization, medical record tracking, deadline monitoring, and administrative coordination under attorney supervision.
Can they communicate with clients and medical providers?
Yes. Remote case managers handle non-legal communication, scheduling, and status updates with clients and medical providers using firm-approved processes and attorney guidelines.
Are they trained in workers’ compensation cases?
Remote case managers are trained in workers’ compensation workflows, documentation standards, and jurisdiction-specific procedures to support compliant case administration.
Is medical and client data kept secure?
Yes. Remote workers’ compensation case managers follow HIPAA-aligned practices and use firm-approved systems with role-based access to protect sensitive claim data.
Can I scale support as my caseload increases?
Yes. Remote case management allows law firms to scale workers’ compensation administrative support based on caseload needs without hiring additional in-house staff.